In the previous TechScholar blog post we discussed the type of questions that can be utilized in training material to ensure that learners understand and will retain information. This is especially important when it comes to online sales and product training. Sales reps need up to date product information and need to be able to understand it, to be able to make more sales.
Online training for sales reps, is not effective when it is just ‘sales material’ dumped onto an online vehicle generic viagra usa. Questions and quizzes should form an integral part of the online training, as should feedback from learners.
How to Use Probing Questions in Online Training
1. An effective probing question requires that there is not just a single correct answer and that the question is relevant. Probing questions are intended to dig deeper into a specific issue or idea. Every question should tie into the topic and help your audience to get more from their Online Training experience.
2. Probing questions should be brief and succinct. They have the power to explore a topic in great depth, even though they contain just a few words. However, thanks to the fact that they are shorter, you will have to make every word count.
3. Probing questions don’t typically lead to a “yes” or “no” answer, and should always prompt the learner to expand their comprehension of a particular concept or idea. Read the question aloud to ensure that it does not contain any traces of coercion, and that it gives the learner an opportunity to think freely about the topic presented in the eTraining course.
Questions Should be Linked To Learning Objectives
Have a specific learning objective in mind when crafting your questions and analyze each question to determine if it meets that goal. For example, if you want to know whether a learner has understood the passage they just read, ask them “Can you summarize the main the main points of the presentation?”
This will give you a clear idea of how much they absorbed and if additional support is necessary. The best probing questions are short, but they can be impactful in online training environments. By integrating probing questions into your Online Training course, you will be providing your audience with a multitude of critical thinking benefits.
Techscholar Product Training – Why TechScholar Training is Effective
TechScholar online training programs are highly customized to each client’s requirements and KVP’s. We use innovative content to ensure that selling points, especially with highly technical information are consolidated, easily explained and have a higher degree of retention. Click here to view a TechScholar demo campus today